Open the claim through your provider
Follow your home warranty company’s claim process first. Your provider determines the assigned contractor, the scope of coverage, any service fee and whether work is authorized. This website does not confirm an assignment or coverage.
Have your assignment details ready
If Lariat is assigned, use the contact and scheduling instructions in the notice. Keep the provider name, claim or work-order number, service address and description of the door problem available.
Understand the findings and authorization
The assessment helps identify the issue. Your provider’s authorization process may affect which work can proceed. Ask what is included before approving work outside the authorized scope.
Need service outside a warranty claim?
You can request service directly for your home. Explain what the door is doing and ask for the proposed scope, price and scheduling before approving the next step.